Privacy Policy
Privacy Policy - Redhill Airport Service
At Redhill Airport Service, your privacy is a top priority for us. We are dedicated to safeguarding the confidentiality and privacy of any information you share with us. We adhere to the UK General Data Protection Regulation (GDPR) and the UK Data Protection Act to ensure your data is protected.
About Us
- Redhill Airport Service
- Clarendon Rd, Redhill RH1 1QZ
- Website: www.melkshamairportcab.co.uk
- Phone:02039430373
- Email: info@redhillairportservice.co.uk
When and What Type of Information We Collect
We collect personal data in two ways: directly and indirectly.
Directly: You provide personal data directly to us when you book a trip through our website. This data includes:
- Name
- Contact details (phone number, email address)
- Pickup and drop-off locations
- Flight number (if applicable)
- Information about additional services (baby seat, meet and greet, etc.)
Indirectly: We collect data through third-party services that help us improve our website and marketing efforts, such as:
- Google Analytics (website usage data)
- Google Ads (advertising data)
Categories of Personal Data Collected
The categories of personal data we collect may include:
- Contact details
- Travel information (pickup/drop-off locations, flight number)
- Information about additional services requested
Use of Personal Data
We will only use your personal data with your consent or as necessary to:
- Complete your booking and provide our services
- Comply with legal obligations
- Improve our website and marketing efforts (using anonymised data)
Cookies
Cookies are small pieces of data stored on your computer, mobile phone, or tablet by your web browser when you visit a website. We use cookies on our website to improve your experience and ensure our services function effectively. We recommend keeping cookies enabled, but you can easily disable them through your browser settings.
Here are the types of cookies we use:
- Essential Cookies: Necessary for certain website features to function properly, such as support or live chat pages. They allow you to securely access the website and use its functionalities.
- Analytic Cookies: Collect anonymous information about how visitors use our website, such as the pages they visit, the features they use, and the time spent on each page. This information helps us improve the website’s design, functionality, and user experience. Analytic cookies do not store any personal information that can identify you.
- Functionality Cookies: Remember your preferences (such as login details, language, and region) to personalise your experience. They help you avoid re-entering information during future visits. Functionality cookies are specific to our website and cannot track your browsing activity on other websites.
- Traffic & Demographic Cookies: Collect non-personally identifiable information about your visit, such as your device type (computer, tablet, or mobile), IP address, and the time and date you accessed the website. This information helps us understand how visitors find and use our website and allows us to maintain a record of website traffic. We do not share this information with third parties.
Security
We implement technical and organizational safeguards to protect your data from unauthorized access, use, or disclosure. These measures are regularly reviewed to maintain the ongoing security of your information.
Disclosure of Information
We may share your information with third-party service providers who assist us in running our business, such as those providing website hosting and payment processing services. Only the information necessary for them to perform their services will be shared, and we have strict agreements to ensure they safeguard your data.
We may use anonymized data collected through third-party services, such as Google Analytics, to enhance our website and marketing efforts. This anonymized data cannot be used to identify you personally.
If required for the services provided by our third-party partners, your data may be transferred outside the European Economic Area (EEA). In such cases, we will ensure that appropriate data protection measures are in place.
Data Retention
You have certain rights regarding your personal data including:
- Accessing your data
- Rectifying inaccurate data
- Objecting to data processing for marketing or profiling
- Withdrawing your consent
- Erasing your data (in certain circumstances)
- Restricting processing of your data
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of these websites.
Data Breach Notification Procedures
In the case of a data breach, we will take all necessary measures to reduce the impact and inform affected users as soon as possible. The notification will outline the nature of the breach, the types of data involved, and the actions you can take to safeguard yourself.
Children's Privacy
Our services are not directed towards children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. We will take steps to delete the data from our systems.
For any questions about this Privacy Policy or your data, please contact us at: 02039430373